Simply open the Navia app, tap the scan button, and point your camera at the QR code on the product. The app will automatically verify the product authenticity and display the results.
This status indicates that the QR code has been scanned before by another user. Each QR code can only be verified once to ensure product authenticity. If you see this message, the product may have been previously verified or the QR code may have been compromised.
An "INVALID" status means the QR code is not recognized in our system. This could indicate a counterfeit product, an expired code, or an error. Please contact the product manufacturer or our support team for assistance.
No, each QR code can only be verified once. This is a security feature to prevent fraud and ensure product authenticity. Once a QR code is scanned, subsequent scans will show an "ALREADY_SCANNED" status.
You can create an account by downloading the Navia app and following the registration process. You'll need to provide your email address, create a password, and verify your email.
When you scan a QR code, we collect the scan timestamp and your user ID. This information is used to verify product authenticity and prevent fraud. For more details, please see our Privacy Policy.
You can view your scan history in the app by navigating to "History" tab in bottom tabs. This will show all products you've scanned, along with timestamps and status.
Yes, we use encryption, secure authentication and follow best practices to protect your information. For detailed information about how we protect your data, please review our Privacy Policy.
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